Professional Fee Protection is authorised and regulated by the Financial Conduct Authority. Professional Fee Protection Limited is a company registered in England and Wales. Company registration number 09569634. Registered Office: PFP House, 5 Sylvan Court, Basildon, Essex, SS15 6TH. The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.